TripZilla Excellence Awards 2024 Winners Revealed!

TripZilla Excellence Awards 2024 Winners Revealed!

Find out who made the list!

After a comprehensive round of voting, the results are in! Here are all the winners of the TripZilla Excellence Awards 2024!

Celebrating its landmark 10th year, the prestigious TripZilla Excellence Awards celebrates exemplary travel brands for delivering the most brilliant experiences and propelling the industry to greater heights. As the leading online travel media in Southeast Asia that reaches more than 20 million travellers monthly, TripZilla recognises the value of authentic endorsements and we are proud to share the list of exemplary winners this year.

Over a hundred phenomenal organisations were nominated for an award this year, making it the largest edition of the Awards to date! Over 60  trailblazers in the travel industry were presented with this highly coveted accolade in recognition of their outstanding performance over the past year after a record number of votes were cast.

Several first-time winners, namely Revolut, AXA Smart Traveller, Maybank Horizon Visa Signature Card, and FunPark Gamuda Luge Gardens, have made their way into the TripZilla Excellence Awards 2024 list. In addition, this year saw the introduction of new award categories, with the Philippines celebrated as the first-ever recipient of Best Dive Destination, while Tiarasa Escapes Glamping Resort was the inaugural winner of Best Luxury Glamping Experience. Noteworthy repeat winners like Science Centre Singapore, EU Holidays, and HL Assurance have once again made the list.

Over in the hotels sector, there was cause for celebration for Mercure ICON Singapore City Centre as they took home the award for Best New Hotel (Singapore) while Summit Galleria Cebu was voted the winner of the Best Business Hotel in the Philippines.

Without further ado, here are your winners of TripZilla Excellence Awards 2024:

1. Travel Agencies

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CATEGORY AWARD WINNERS
Best for Australia EU Holidays Pte Ltd
Best for China Super Travels
Best for Europe EU Holidays Pte Ltd
Best for Exotic Tours Nam Ho Travel Services
Best for Japan EU Holidays Pte Ltd
Best for Korea Nam Ho Travel Services Pte Ltd
Best for Malaysia WTS Travel & Tours Pte Ltd
Best for Taiwan ASA Holidays
Best for USA Chan Brothers Travel
Best for Vietnam WTS Travel & Tours Pte Ltd
Best Coach Operator Transtar Travel
Best for Celebrity Tours ASA Holidays
Best for Young Adults Contiki
Most Innovative Tour Product Travel with WEBUY

2. Online Travel Services

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Singapore

CATEGORY AWARD WINNERS
Best Customer Service (Insurance) HL Assurance Pte Ltd
Best Global Roaming Services AIRSIM / AIRSIMe
Best Online Buying Experience (Insurance) HL Assurance Pte Ltd
Best Online Travel Agency Trip.com
Best Travel Claims Experience Etiqa Insurance Pte Ltd
Best Travel Credit Card Maybank Horizon Visa Signature Card
Best Travel Insurance (Annual) HL Assurance Pte Ltd
Best Travel Insurance (Single Trip) Etiqa Insurance Pte Ltd
Best Travel Wallet Revolut
Most Popular Travel Insurance Company Etiqa Insurance Pte Ltd

The Philippines

CATEGORY AWARD WINNERS
Best Global Roaming Services Cherry Roam
Best Online Travel Agency Klook
Best Travel Credit Card RCBC Visa Platinum
Best Travel Insurance (Annual) Chubb Travel Insurance
Best Travel Insurance (Single Trip) AXA Smart Traveller
Best Travel Wallet GCash

3. Activities & Attractions

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Singapore

CATEGORY AWARD WINNERS
Best Animal Encounter Bird Paradise
Best Attraction for Adrenaline Junkies Skyline Luge Singapore
Best Family Attraction Science Centre Singapore
Best Water Park Adventure Cove Waterpark
Most Popular Attraction for Children KidsSTOP™

Malaysia

CATEGORY AWARD WINNERS
Best Animal Encounter Langkawi Wildlife Park
Best Attraction for Adrenaline Junkies LYL International Karting Circuit
Best Family Attraction Dream Forest Langkawi
Best Integrated Marketing Campaign Enfiniti (M) Sdn Bhd
Best New Attraction FunPark Gamuda Luge Gardens
Best Water Park Gamuda SplashMania WaterPark

4. Hotels

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CATEGORY AWARD WINNERS
Best Hotel Rewards Wyndham Rewards

Singapore

CATEGORY AWARD WINNERS
Best Budget Hotel Chain Hotel 81
Best Business Hotel Grand Park City Hall
Best for Families Novotel Singapore on Kitchener
Best Luxury Hotel The Ritz-Carlton, Millenia Singapore
Best New Hotel Mercure ICON Singapore City Centre

Malaysia

CATEGORY AWARD WINNERS
Best Budget Hotel Chain Holiday Inn Express
Best Business Hotel EQ Kuala Lumpur
Best for Families Hard Rock Hotel Penang
Best Luxury Hotel One&Only Desaru Coast
Best Luxury Glamping Experience Tiarasa Escapes Glamping Resort

The Philippines

CATEGORY AWARD WINNERS
Best Budget Hotel Go Hotels Plus Mandaluyong
Best Business Hotel Summit Galleria Cebu
Best for Families Summit Ridge Tagaytay
Best Luxury Hotel Limketkai Luxe Hotel
Best New Hotel Citadines Benavidez Makati

5. Destinations

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CATEGORY AWARD WINNERS
Best Beach Destination Fiji
Best City Destination Hong Kong
Best Dive Destination The Philippines
Destination of the Year Malaysia
Sustainability Leader of The Year (Asia) Tourism Promotions Board Philippines

The Awards celebrate the popularity, achievement, and dedication of these organisations and recognise them as market leaders that set the benchmark to which all others aspire. To find out more about these winning companies, click HERE.

About Author

Darren Yeoh
Darren Yeoh

Darren enjoys the finer things in life and loves exploring unfamiliar places on foot, guided with nothing but instinct and a good-old fashioned map. He enjoys cultural experiences and exciting adventures and is not a stranger to travelling alone. When he's not putting his travel experiences into words, he's probably sitting behind his laptop, planning his upcoming adventure.

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