Tired of queuing at the hotel lobby with hordes of travellers while waiting for your turn to check in? Well, you will soon be able to skip this troublesome process and check in with just a mobile app and your own selfie!
Announced by Singapore Tourism Board on 17 Apr 2018, Grand Park City Hall hotel will be taking up the sandbox trial of the mobile application that uses facial recognition check-in, from this month to December 2018.
Developed by artificial intelligence solutions firm, GTRIIP, this facial recognition technology is paperless and environmentally-friendly, and also enhances the guest experience by shortening the time taken for check-in. No physical key cards will be needed.
Hotel guests can simply upload their passport photo on the app, key in their credit card details (which will be authenticated by a one-time password) and take a photo of themselves to check into their hotel rooms – just three simple steps! Once the details have been verified by the hotel, the guest will be registered in the system.
Besides Grand Park City Hall hotel, Amara Singapore, Marina Bay Sands, The Fullerton Hotel and The Fullerton Bay Hotel will be adopting the app by the third quarter of this year when the final version is expected to launch. Meanwhile, the app can be used for unlocking rooms and auto-control of the lights, air-conditioner, and television.
There might even be a possibility of adopting the facial recognition check-in system islandwide if proven feasible. So if you were to go on a staycation in any of these hotels this year, check out the high-tech facial recognition system!