Tokyo’s Lost and Found System: What to Do If You Lose Something in Japan

Did you know that Tokyo is a city that takes lost and found seriously? It’s true! Even in a bustling metropolis of millions, the chances of getting your lost belongings back are surprisingly high.

A City of Honesty

Image credit: Jhengyaolin via Canva Pro

Japan has a long-standing reputation for honesty, and Tokyo is no exception. People often return lost items without hesitation: a cultural norm that contributes to the city’s low crime rate. This sense of community and responsibility is evident in the meticulous way Tokyo handles lost and found items.

Also read: Off the Beaten-Path in Tokyo: 16 Best Things to Do That Are Under the Tourist Radar

The Lost and Found Marvel

The lost and found centre in Tokyo’s central Iidabashi District is a fascinating place: It’s a hub of activity, processing millions of lost items each year. From everyday objects like wallets and keys to more unusual items like pets (even iguanas and flying squirrels!), the centre handles it all.

A Dedicated Team

Behind the scenes, a dedicated team of 80 officers work tirelessly to categorise, store, and return lost items. They use a sophisticated database system to track everything, making it easier to reunite lost items with their owners. 

Tips for Travellers

Image credit: Aleksandar Pasaric via Pexels

While Tokyo’s efficient lost and found system is impressive, it’s still crucial to take personal responsibility for your belongings to ensure a worry-free trip.

• Report Lost Items Immediately: If you lose something in Tokyo, report it to the nearest police station or train station immediately.
• Visit the Lost and Found Centre: You may visit the lost & found centre located at Iidabashi Station on the Namboku line within 3-4 days with a valid ID to retrieve your lost property. Note that the centre is open from 8am-9pm daily.
• Keep Track of Your Belongings: While Tokyo is generally safe, it’s always a good idea to keep an eye on your belongings, especially in crowded areas.
• Consider Travel Insurance: Travel insurance can provide peace of mind and financial protection in case of lost or stolen items.

Also read: This is How I Survived Being Lost (And Drunk) in Tokyo

So, the next time you’re planning a trip to Tokyo, rest assured that if you lose something, there’s a good chance you’ll get it back.