TripZilla Excellence Awards 2023 Winners Announced!

TripZilla Excellence Awards 2023 Winners Announced!

Check out the full list of winners!

Finally, the results are in! Here are the winners of this year’s TripZilla Excellence Awards!

Now in its 9th year, the prestigious TripZilla Excellence Awards honours the finest travel brands for delivering the most brilliant experiences and propelling the industry to greater heights. As the leading online travel media in Southeast Asia that reaches more than 20 million travellers every month, TripZilla recognises the value of authentic endorsements and we are proud to share the list of exemplary winners this year.

This year, more than a hundred outstanding travel brands were nominated for an award, the largest edition yet! After an intensive round of voting on the TripZilla.com platform, over 50 trailblazers were presented with this highly coveted accolade.

Several first-time winners, namely Pelago by Singapore Airlines, Ascott Orchard Singapore, and Saudi Travel Authority, have made their way into the TripZilla Excellence Awards 2023 while noteworthy repeat winners like Ascott Star Rewards (ASR), DBS Altitude Card, and EU Holidays have once again made the list.

Without further ado, here are your winners of TripZilla Excellence Awards 2023:

1. Travel Agencies

Image credit: Espen Prenzyna

CATEGORY AWARD WINNERS
Best for Australia UOB Travel
Best for China EU Holidays Pte Ltd
Best for Europe EU Holidays Pte Ltd
Best for Exotic Tours Travel with Webuy
Best for Japan EU Holidays Pte Ltd
Best for Korea Nam Ho Travel Services Pte Ltd
Best for Malaysia WTS Travel & Tours Pte Ltd
Best for Taiwan ASA Holidays
Best for USA Chan Brothers Travel
Best for Vietnam Nam Ho Travel Services Pte Ltd
Best Coach Operator Transtar Travel
Most Innovative Tour Product Trafalgar

2. Online Travel Services

Image credit: John Schnobrich

CATEGORY AWARD WINNERS
Best Customer Service (Insurance) HL Assurance Pte Ltd
Best Global Roaming Services Jetpac Global
Best Online Buying Experience (Insurance) Etiqa Insurance Pte Ltd
Best Online Buying Experience (Marketplace) The Travel Insider by UOB
Best Online Travel Agency Pelago by Singapore Airlines
Best Travel Credit Card DBS Altitude Card
Best Travel Insurance (Annual) Etiqa Insurance Pte Ltd
Best Travel Insurance (Single Trip) HL Assurance Pte Ltd
Best Travel Wallet Instarem
Best Vacation Rental Airbnb
Most Popular Travel Insurance Company Etiqa Insurance Pte Ltd

3. Activities & Attractions

Image credit: mikhailsabela via Canva Pro

Singapore

CATEGORY AWARD WINNERS
Best Animal Encounter River Wonders
Best Attraction for Adrenaline Junkies Skypark by AJ Hackett
Best Family Attraction Science Centre Singapore
Best Indoor Activity Rink @ Punggol East
Best New Attraction The Palawan @ Sentosa
Best Theme Attraction SuperPark Singapore
Most Popular Attraction for Children KidsSTOP™

Malaysia

CATEGORY AWARD WINNERS
Best Animal Encounter The Bentong Farm Sdn Bhd
Best Attraction for Adrenaline Junkies Jump Street Asia
Best Family Attraction Sunway Lagoon Sdn Bhd
Best Indoor Activity SuperPark Malaysia
Best New Attraction Malaysia Heritage Studios
Best Theme Attraction Wetland Studios Putrajaya
Most Popular Attraction for Children Dinosaur Encounter Zoo Teruntum

4. Hotels

Image credit: Wang Xi

CATEGORY AWARD WINNERS
Best Hotel Rewards Ascott Star Rewards (ASR)

Singapore

CATEGORY AWARD WINNERS
Best Budget Hotel Hotel 81
Best for Staycations Dusit Thani Laguna Singapore
Best Luxury Hotel Ascott Orchard Singapore
Best New Hotel COMO Metropolitan Singapore

Malaysia

CATEGORY AWARD WINNERS
Best Budget Hotel Holiday Inn Express
Best for Staycations Sunway Lost World Water Park Sdn Bhd
Best Luxury Hotel The Danna Langkawi
Best New Hotel Courtyard by Marriott Melaka

5. Cruises

Image credit: ben o’bro

CATEGORY AWARD WINNERS
Best Cruise Amenities Diamond Princess, Princess Cruises
Best Cruise Ship Spectrum of the Seas, Royal Caribbean
Best Family Cruise Genting Dream, Resorts World Cruises
Best Luxury River Cruise Uniworld Boutique River Cruise

6. Destination marketing organisations

Image credit: NEOM

CATEGORY AWARD WINNERS
Best Diversity and Inclusion Destination Tourism Authority of Thailand
Destination of the Year Tourism Promotions Board Philippines
Sustainability leader of the year (Asia) Tourism Promotions Board Philippines
Sustainability leader of the year (Middle East) Saudi Tourism Authority

The Awards celebrate the popularity, achievement, and dedication of these organisations and endorse them as market leaders that set the benchmark to which all others aspire. To find out more about these winning companies, click HERE.

About Author

Darren Yeoh
Darren Yeoh

Darren enjoys the finer things in life and loves exploring unfamiliar places on foot, guided with nothing but instinct and a good-old fashioned map. He enjoys cultural experiences and exciting adventures and is not a stranger to travelling alone. When he's not putting his travel experiences into words, he's probably sitting behind his laptop, planning his upcoming adventure.

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