Darren YeohAfter a comprehensive round of voting, the results are in! Here are all the winners of the TripZilla Excellence Awards 2024!
Celebrating its landmark 10th year, the prestigious TripZilla Excellence Awards celebrates exemplary travel brands for delivering the most brilliant experiences and propelling the industry to greater heights. As the leading online travel media in Southeast Asia that reaches more than 20 million travellers monthly, TripZilla recognises the value of authentic endorsements and we are proud to share the list of exemplary winners this year.
Over a hundred phenomenal organisations were nominated for an award this year, making it the largest edition of the Awards to date! Over 60 trailblazers in the travel industry were presented with this highly coveted accolade in recognition of their outstanding performance over the past year after a record number of votes were cast.
Several first-time winners, namely Revolut, AXA Smart Traveller, Maybank Horizon Visa Signature Card, and FunPark Gamuda Luge Gardens, have made their way into the TripZilla Excellence Awards 2024 list. In addition, this year saw the introduction of new award categories, with the Philippines celebrated as the first-ever recipient of Best Dive Destination, while Tiarasa Escapes Glamping Resort was the inaugural winner of Best Luxury Glamping Experience. Noteworthy repeat winners like Science Centre Singapore, EU Holidays, and HL Assurance have once again made the list.
Over in the hotels sector, there was cause for celebration for Mercure ICON Singapore City Centre as they took home the award for Best New Hotel (Singapore) while Summit Galleria Cebu was voted the winner of the Best Business Hotel in the Philippines.
Without further ado, here are your winners of TripZilla Excellence Awards 2024:
1. Travel Agencies
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| CATEGORY | AWARD WINNERS |
| Best for Australia | EU Holidays Pte Ltd |
| Best for China | Super Travels |
| Best for Europe | EU Holidays Pte Ltd |
| Best for Exotic Tours | Nam Ho Travel Services |
| Best for Japan | EU Holidays Pte Ltd |
| Best for Korea | Nam Ho Travel Services Pte Ltd |
| Best for Malaysia | WTS Travel & Tours Pte Ltd |
| Best for Taiwan | ASA Holidays |
| Best for USA | Chan Brothers Travel |
| Best for Vietnam | WTS Travel & Tours Pte Ltd |
| Best Coach Operator | Transtar Travel |
| Best for Celebrity Tours | ASA Holidays |
| Best for Young Adults | Contiki |
| Most Innovative Tour Product | Travel with WEBUY |
2. Online Travel Services
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Singapore
| CATEGORY | AWARD WINNERS |
| Best Customer Service (Insurance) | HL Assurance Pte Ltd |
| Best Global Roaming Services | AIRSIM / AIRSIMe |
| Best Online Buying Experience (Insurance) | HL Assurance Pte Ltd |
| Best Online Travel Agency | Trip.com |
| Best Travel Claims Experience | Etiqa Insurance Pte Ltd |
| Best Travel Credit Card | Maybank Horizon Visa Signature Card |
| Best Travel Insurance (Annual) | HL Assurance Pte Ltd |
| Best Travel Insurance (Single Trip) | Etiqa Insurance Pte Ltd |
| Best Travel Wallet | Revolut |
| Most Popular Travel Insurance Company | Etiqa Insurance Pte Ltd |
The Philippines
| CATEGORY | AWARD WINNERS |
| Best Global Roaming Services | Cherry Roam |
| Best Online Travel Agency | Klook |
| Best Travel Credit Card | RCBC Visa Platinum |
| Best Travel Insurance (Annual) | Chubb Travel Insurance |
| Best Travel Insurance (Single Trip) | AXA Smart Traveller |
| Best Travel Wallet | GCash |
3. Activities & Attractions
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Singapore
| CATEGORY | AWARD WINNERS |
| Best Animal Encounter | Bird Paradise |
| Best Attraction for Adrenaline Junkies | Skyline Luge Singapore |
| Best Family Attraction | Science Centre Singapore |
| Best Water Park | Adventure Cove Waterpark |
| Most Popular Attraction for Children | KidsSTOP™ |
Malaysia
| CATEGORY | AWARD WINNERS |
| Best Animal Encounter | Langkawi Wildlife Park |
| Best Attraction for Adrenaline Junkies | LYL International Karting Circuit |
| Best Family Attraction | Dream Forest Langkawi |
| Best Integrated Marketing Campaign | Enfiniti (M) Sdn Bhd |
| Best New Attraction | FunPark Gamuda Luge Gardens |
| Best Water Park | Gamuda SplashMania WaterPark |
4. Hotels
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| CATEGORY | AWARD WINNERS |
| Best Hotel Rewards | Wyndham Rewards |
Singapore
| CATEGORY | AWARD WINNERS |
| Best Budget Hotel Chain | Hotel 81 |
| Best Business Hotel | Grand Park City Hall |
| Best for Families | Novotel Singapore on Kitchener |
| Best Luxury Hotel | The Ritz-Carlton, Millenia Singapore |
| Best New Hotel | Mercure ICON Singapore City Centre |
Malaysia
| CATEGORY | AWARD WINNERS |
| Best Budget Hotel Chain | Holiday Inn Express |
| Best Business Hotel | EQ Kuala Lumpur |
| Best for Families | Hard Rock Hotel Penang |
| Best Luxury Hotel | One&Only Desaru Coast |
| Best Luxury Glamping Experience | Tiarasa Escapes Glamping Resort |
The Philippines
| CATEGORY | AWARD WINNERS |
| Best Budget Hotel | Go Hotels Plus Mandaluyong |
| Best Business Hotel | Summit Galleria Cebu |
| Best for Families | Summit Ridge Tagaytay |
| Best Luxury Hotel | Limketkai Luxe Hotel |
| Best New Hotel | Citadines Benavidez Makati |
5. Destinations
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| CATEGORY | AWARD WINNERS |
| Best Beach Destination | Fiji |
| Best City Destination | Hong Kong |
| Best Dive Destination | The Philippines |
| Destination of the Year | Malaysia |
| Sustainability Leader of The Year (Asia) | Tourism Promotions Board Philippines |
The Awards celebrate the popularity, achievement, and dedication of these organisations and recognise them as market leaders that set the benchmark to which all others aspire. To find out more about these winning companies, click HERE.
